Microsoft Printers Driver Download For Windows 10
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Windows 10 users are reporting that they are unable to print using devices from multiple vendors after installing updates for Windows 10 versions 1903, 1909, and 2004 devices released on June 9, 2020.
KB4560960 and KB4557957, the updates causing these issues, are cumulative updates that were released on Tuesday with security fixes for multiple Windows 10 components, as well as improvements and fixes for various Windows 10 features.
- Driver updates for Windows 10, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. You probably already have the most recent drivers, but if you'd like to manually update or reinstall a driver, here's how: Update the device driver.
- This PostScript Driver version of the Xerox Global Print Driver uses the Windows Add Printer wizard and should be used if your security policies prohibit downloading the 'Install from Web' driver package.
- Windows Update might find an updated version of your printer driver. To use it: Select the Start button, then select Settings Update & Security, and select Check for updates. If Windows Update finds an updated driver, it will download and install it, and your printer will automatically use it.
Even though no Microsoft officials have confirmed it, a Microsoft Answers Independent Community Advisor is claiming that Microsoft engineers are 'already aware of this issue and working a patch to be deployed in the next update.'
Windows 10 printing issue reports
After applying these problematic updates, users have started flooding both Microsoft Answers forums (1, 2) and Reddit (1, 2, 3, 4) with reports of printing issues affecting various models of HP, Canon, Panasonic, Brother, and Ricoh devices.
'Unable to print after installing update KB4560960 and/or KB4561608,' one user says. 'Uninstalling updates fixes problem. [.] This is happening to every Windows 10 computer in our organization as updates install.'
Another one says that right after installing the KB4560960 on multiple systems, users have started reporting 'Windows cannot print due to a problem with the current printer setup' errors that went away after uninstalling the update.
'Found this problem today where all clients at a customer site had the same problem,' others complained. 'They have Ricoh indeed, but a few other brands too. Even the virtual PDF printers do not work anymore. Explorer.exe crashes completely when doing a test-print..'
According to a network technician, 'HPs seem to be hit or miss with this issue. Ricoh / Canon / Brother / KM / Kyocera all seem to be experiencing problems.'
'As everyone else is saying, backing out update KB4560960 and postponing updates seems to be our only salvation at this point,' he added.
'Hopefully Microsoft will produce a patch for this quickly, call volume is picking up with everybody returning to work, this is going to make things awfully hectic!'
How to fix: replace drivers or uninstall the updates
Microsoft has not yet formally acknowledged the issue (no new support document or new known issues have been added to the Windows 10 health dashboard with details on these printing problems) and an official fix for the problem is not yet available.
Luckily, unofficial fixes are available: according to affected users, you can replace the printer's driver with PCL6 drivers or uninstall the June cumulative updates to restore printing functionality (trying to uninstall and reinstall the printer or updating the drivers does not fix the issues).
PCL6 printer drivers can be found on your vendor's customer support center, on your printer model's software and driver downloads page (you can also download universal Windows 10 PCL6 drivers for Canon, HP, Ricoh, Kyocera, and Brother).
Before uninstalling the two Cumulative Updates, you should first know that you would also be removing mitigation for multiple security issues impacting your Windows 10 device.
Microsoft says in the updates' details (1, 2) from the Update Catalog that they can be removed 'by selecting View installed updates in the Programs and Features Control Panel.'
If you are willing to trade a security downgrade over functional printing, you need to follow this procedure:
2. On the Settings/View update history dialog window, Select Uninstall Updates.
3. On the Installed Updates dialog window, find and select KB4560960 or KB4557957, and select the Uninstall button.
4. Restart your device.
We also have a detailed tutorial on how to uninstall, pause, or block Windows updates if they are causing issues.
Earlier this week, Microsoft also acknowledged a bug impacting USB printers that causes the printer port to disappear from the printer port list for customers with devices running Windows 10, version 1903 or later if they disconnect their printer while shutting down their computers.
BleepingComputer has reached out to Microsoft for comment but had not heard back at the time of this publication.
Update June 12, 21:02 EDT: Microsoft has acknowledged this issue saying that the 'print spooler might error or close unexpected when attempting to print' and is working on a resolution, with an update to be released when more info is available.
After installing KB4557957, certain printers may be unable to print. Print spooler may error or close unexpectedly when attempting to print and no output will come from affected printer. You might also encounter issues with the apps you are attempting to print from. You might receive an error from the app or the app may close unexpected. Note This issue might also affect software-based printers, for example printing to PDF.
Affected platforms:
Microsoft Printers Driver Download For Windows 10 Free
- Client: Windows 10, version 2004; Windows 10, version 1909; Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1
- Server: Windows Server, version 2004; Windows Server, version 1909; Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2012 R2; Windows Server 2012